This Privacy Notice for US Global Shipping INC. ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
- Visit our website at https://us-globalshipping.com/ or any website of ours that links to this Privacy Notice
- Engage with us in other related ways, including any marketing or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].
Summary of Key Points
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by using our table of contents below to find the section you are looking for.
- What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
- Do we process any sensitive personal information? We do not process sensitive personal information.
- Do we collect any information from third parties? We do not collect any information from third parties.
- How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We process your information only when we have a valid legal reason to do so.
- In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
- How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
- What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
- How do you exercise your rights? The easiest way is by submitting a data subject access request, or by contacting us at [email protected].
Table of Contents
- What information do we collect?
- How do we process your information?
- What legal bases do we rely on to process your personal information?
- When and with whom do we share your personal information?
- Do we use cookies and other tracking technologies?
- How long do we keep your information?
- How do we keep your information safe?
- Do we collect information from minors?
- What are your privacy rights?
- Controls for do-not-track features
- Do United States residents have specific privacy rights?
- Do we make updates to this notice?
- How can you contact us about this notice?
- How can you review, update, or delete the data we collect from you?
1. What information do we collect?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include: names, phone numbers, email addresses, mailing addresses.
Sensitive Information. We do not process sensitive information.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information.
Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. You can opt out of allowing us to collect this information by refusing access or by disabling your Location setting on your device.
2. How do we process your information?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for a variety of reasons, including: to deliver and facilitate delivery of services to the user; to deliver targeted advertising to you (e.g., to develop and display personalized content and advertising tailored to your interests, location, and more). We may also process your information for other purposes only with your prior explicit consent.
3. What legal bases do we rely on to process your information?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law.
If you are located in Canada, we may process your information if you have given us specific permission (express consent) or in situations where your permission can be inferred (implied consent). You can withdraw your consent at any time. In some exceptional cases, we may be legally permitted to process your information without your consent, including for investigations and fraud detection, business transactions under certain conditions, compliance with subpoenas or court orders, and other circumstances as permitted by applicable law.
4. When and with whom do we share your personal information?
In Short: We may share information in specific situations described in this section and/or with the following third parties.
We may need to share your personal information in the following situations: Business Transfers — in connection with or during negotiations of any merger, sale of company assets, financing, or acquisition; Affiliates — with our affiliates, who must honor this Privacy Notice; Business Partners — to offer you certain products, services, or promotions.
5. Do we use cookies and other tracking technologies?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) when you interact with our Services. We also permit third parties and service providers to use online tracking technologies for analytics and advertising. To the extent these are deemed a "sale"/"sharing" under applicable US state laws, you can opt out by submitting a request as described in section 11 below.
Google Analytics. We may share your information with Google Analytics to track and analyze the use of the Services. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. For more information on Google's privacy practices, visit the Google Privacy & Terms page.
6. How long do we keep your information?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or securely store and isolate it until deletion is possible.
7. How do we keep your information safe?
In Short: We aim to protect your personal information through organizational and technical security measures. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Transmission of personal information to and from our Services is at your own risk.
8. Do we collect information from minors?
In Short: We do not knowingly collect data from or market to children under 18 years of age (or the equivalent age in your jurisdiction). By using the Services, you represent that you are at least 18 or have parental consent. If we learn that we have collected personal information from users under 18, we will deactivate the account and take reasonable measures to delete such data. If you are aware of any such data, please contact us at [email protected].
9. What are your privacy rights?
In Short: In some regions (e.g., Canada), you have certain rights under applicable data protection laws, such as the right to request access, rectification, erasure, restriction of processing, data portability, and not to be subject to automated decision-making. You can make a request by contacting us using the details in section 13. You may withdraw your consent at any time. You can unsubscribe from marketing communications by clicking the unsubscribe link in our emails, replying "STOP" to SMS, or contacting us. If you have questions about your privacy rights, email us at [email protected].
10. Controls for do-not-track features
Most web browsers and some mobile systems include a Do-Not-Track (DNT) feature. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. We do not currently respond to DNT browser signals. California law requires us to disclose that we do not respond to DNT signals at this time.
11. Do United States residents have specific privacy rights?
In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to, correction of, a copy of, or deletion of your personal information, and to withdraw consent. These rights may be limited by applicable law.
Categories of Personal Information We Collect
The table below shows categories of personal information we have collected in the past twelve (12) months:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, real name, alias, postal address, telephone, email, IP address, account name | YES |
| B. California Customer Records | Name, contact information, education, employment, financial information | YES |
| C. Protected classification | Gender, age, race, ethnicity, national origin, marital status | NO |
| D. Commercial information | Transaction information, purchase history, payment information | NO |
| E–L. Other categories | Biometric, internet activity, geolocation, audio/visual, professional, education, inferences, sensitive personal information | NO |
We may also collect other personal information when you interact with us via customer support, surveys, or delivery of our Services. We use and retain the collected personal information as needed to provide the Services (e.g., Category A and B — as long as the user has an account with us).
Will your information be shared? We may disclose your personal information with our service providers pursuant to written contracts. We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.
Your rights under certain US state laws may include: right to know whether we process your data; right to access; right to correct; right to delete; right to obtain a copy; right to non-discrimination; right to opt out of processing for targeted advertising, sale, or profiling. Depending on your state, you may have additional rights (e.g., list of categories of third parties, limit use of sensitive data).
How to exercise your rights: Contact us by submitting a data subject access request, or by emailing [email protected], or using the contact details at the bottom of this document. You may designate an authorized agent; we may need to verify your identity. Under certain state laws, if we decline your request, you may appeal by emailing [email protected].
California "Shine The Light" Law: California residents may request once per year information about categories of personal information we disclosed to third parties for direct marketing. Submit your request in writing using the contact details in section 13.
12. Do we make updates to this notice?
In Short: Yes. We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top. We may notify you of material changes by posting a notice or sending a notification. We encourage you to review this Privacy Notice frequently.
13. How can you contact us about this notice?
If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at:
US Global Shipping INC.
528 College Rd., Ste. B
Greensboro, NC 27410
United States
14. How can you review, update, or delete the data we collect from you?
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.